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Accessibility
Pontio is a wheelchair accessible venue and we have a range of services to make your visit an enjoyable experience.
If you have any access requirements, or questions about your visit, please get in touch. We will always try to accommodate requests and welcome any feedback about our access provision.
How to get in touch
Email: info@pontio.co.uk
Phone Number: 01248 38 28 28

CRAIDD
Craidd is a collaboration between five Welsh organisations; Theatr Clwyd, Sherman Theatre, Pontio Arts, The Torch Theatre, and the Royal Welsh College of Music & Drama. Its mission is to improve mainstream representation, for and with Deaf, disabled and neurodivergent people across Wales. It also aims to drive positive change in the partner organisations involved as well as within the wider theatre sector.
The first stage of the collaboration included an audit of each organisation, sector conversations, extensive training, and defining a roadmap for the next 5 years.
Craidd, which can be translated from Welsh to mean ‘core’ reflecting the ambition of the work from the partnership to be at the heart of all theatre-making.
If you have any questions about the work of Craidd please contact Director for Change Sara.Beer@craidd.cymru
LANGUAGES
All Pontio staff are Welsh speaking, and stewards will wear a Welsh language badge. Many of our staff and stewards speak multiple languages.
USING CASH
Pontio’s Box Office accepts card and cash.
If you wish to pay by cash for tickets but are unable to visit our box office then please give our box office a call and they will be able to help.
Unfortunately, for the time being, Bangor University cannot accept cash in the catering outlets that are located in Pontio.